This Privacy Policy explains how Arch Forest processes personal data in connection with its website and related legal services for real estate agents. It applies to information collected through the site and through communications connected to those services.
Use the contact details below for questions about this policy or the handling of personal data.
We use personal data to respond to enquiries, provide and manage legal services, communicate with users, maintain records, improve site performance, protect against misuse, and meet legal or contractual obligations. We may also use information to support billing, administration, and internal compliance processes connected to our services.
We may share personal data with trusted service providers that support hosting, security, communications, analytics, document handling, or administrative functions. We may also share information with professional advisers, counterparties, or client-authorised contacts where needed to deliver services or manage a matter. These parties are expected to use the information only for the relevant purpose.
We may disclose personal data to courts, regulators, law enforcement, or other authorities when required or permitted by law, or when necessary to protect our rights, users, clients, or the integrity of our services. We may also share information to comply with legal process or to respond to lawful requests.
Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion where appropriate, or restriction of certain processing. In some cases, we may need to keep information for legal, contractual, or operational reasons.
To make a privacy request, provide enough information for us to identify the relevant records and assess the request. We may ask for additional details to verify identity or clarify the scope of the request. If a request cannot be fully granted, we will explain the reason where required by law.
We retain personal data for the period needed to provide services, manage enquiries, maintain business records, meet legal or regulatory obligations, and resolve disputes. When data is no longer required, we delete it, anonymise it, or restrict it in accordance with our retention practices and applicable law.
The updated version will apply from the date it is posted on the site unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the site or other appropriate communication channels.
We may collect identifiers and contact details, enquiry content, property or transaction information shared with us, account or correspondence records, and technical data such as device, browser, and usage information. Where needed for legal services for real estate agents, we may also process information relevant to instructions, compliance checks, and service administration.
We collect personal data when users complete forms, send messages, request services, subscribe to updates, or otherwise communicate with us. We may also receive information from client representatives, business contacts, service providers, and systems that record site activity or support our operations.
We may use essential cookies to support core site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. Similar technologies may be used for the same operational functions.
Users may manage cookies through their browser controls and, where available, site preference tools. Some cookies are necessary for the site to function properly, and disabling them may affect performance or certain features. We do not rely on cookie settings to override legal or operational requirements that apply to essential processing.
